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- 18771 8th avenue, surrey bc V3Z 9R9
- sales@fullyequippedmachinery.com
- +1 888 334 6467
Privacy Policy
At Machinery, we strive to ensure complete customer satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, our return policy provides you with a hassle-free process to return or exchange your product.
At Fully Equipped Machinery, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with us.
Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, phone number, billing and shipping address when you make a purchase or contact us.
Payment Information: We use secure payment processors and do not store your full credit card details.
Technical Data: Including your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill orders, including shipping and billing.
To respond to inquiries, customer service requests, or warranty claims.
To improve our website, services, and customer experience.
To send important updates, promotional emails (only if you opt-in), and order confirmations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website and business, such as:
Payment gateways
Shipping partners
Email service providers
These third parties are bound by confidentiality and data protection obligations.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure socket layer (SSL) encryption and other security technologies.
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, although this may affect certain functionalities on our site.
Your Rights
You have the right to:
Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Request information about the personal data we hold about you.
To exercise any of these rights, please contact us at:
📧 sales@fullyequippedmachinery.com
📞 888.334.6467
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
Fully Equipped Machinery
📍 18771 8th Avenue, Surrey, BC V3Z 9R9
📞 888.334.6467
📧 sales@fullyequippedmachinery.com