Customer sales and support SMS.

These terms apply to customer-care text messages sent by Smiler Equipment Ltd., doing business as Fully Equipped Machinery (FEM), in Canada and the United States.

Program purpose

After you expressly opt in or initiate a text conversation, FEM may send messages related to your equipment, attachment or parts inquiry, quote, fitment questions, appointment coordination, order updates and customer support. This program is not used for recurring promotional campaigns.

How to opt in

You may opt in through FEM’s SMS consent form by entering your phone number and selecting the unchecked SMS-consent box. You may also initiate a text conversation with FEM or give FEM a clear written request to communicate with you by text. Consent is specific to the phone number you provide and is not a condition of purchase.

Message frequency and charges

Message frequency varies according to your request and the active sales or support conversation. Message and data rates may apply. Your mobile carrier’s terms govern charges to your account.

Opt out and help

Reply STOP to opt out. After a STOP request, you may receive one final confirmation message and no further messages unless you opt in again. Reply HELP for help, email sales@fullyequippedmachinery.com, or call 1 888-334-6467.

Delivery and carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and depends on your carrier and device.

Privacy

FEM’s Privacy Policy explains how we use and protect personal information. Mobile information, SMS opt-in data and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Changes

We may update these terms by publishing a revised version on this page. Changes apply prospectively from the published effective date.

Effective date: July 27, 2026.